Course curriculum

  • 1

    Disclosure Statement and Learning Objectives

    • Intro to Course
  • 2

    Video Modules

    • How to Manage Patients with Aggressive Behavior

    • Refusal of Treatment

    • Contending with Negative Online Posts and Preventing Miscommunication

    • Communicating Test Results and Following up with Patients

    • Electronic Medical Record (EMR) Document Refresher

  • 3

    Post-Test

    • Risk Management Education FYE 2024 Post-Test